On completion of every domestic job we may leave a brief questionnaire and a FREEPOST envelope to return it in. On it we ask you to grade the quality of our work and service, ask if there is anything you dislike and ask if there is any way we can improve our service to you.
Below is a sample of some of the comments received from clients (we can only include those who have allowed us to use them in advertising). Original copies are available for inspection at reasonable notice at our office.
"On behalf of Lady Walker and myself, can I place on record our appreciation of your help and assistance at our flat in Scarborough. Lady Walker, in particular, was most grateful for your help and assistance and we shall not hesitate to recommend you to others or, indeed, call upon you for further help and assistance should we ever need it."
Sir Rodney Walker
"Just like to say that the carpet cleaning was outstanding. I never thought that they
would come clean. An excellent job and will come highly recommended."
"Thank you for the report. it is full and complete and clearly indicates the extent of the damage and the estimated cost to put things right. I cannot thank you enough for all the personal attention and time you spent in helping us with our distressing situation."
Mr. B. Armstrong
"Thank you for your prompt & efficient service, you took a great weight off my shoulders."